Becoming a Business Focused CIO
This course, delivered live online over a series of evenings, is designed to equip aspiring or new CIOs with the skills, knowledge and mindset needed to be effective in the move from operational to strategic IT. The course draws on deep experience and knowledge to give significant insight into being a successful technology leader. With work undertaken in small teams participants will draw on their own experiences and build a network of colleagues. Delivered in partnership with the Institute of IT Professionals ITP.NZ
Format: Instructor-led live online delivery. All course material delivered electronically, including pre-readings (e.g. case studies).
Delivery schedule: Two 3 hour sessions in an on week, off week for study. 10 weeks including final Board presentation.
Cost: POA
Topic areas covered:
- Strategy
- Actionable Strategy
- Leadership Challenges
- Business Challenges
- Managing Strategic Risk
- Strategy versus Strategic Plan
- Working with the executive and the board
- Personal Leadership
- Healthy Organisation
- Leadership Disciplines
- Leadership Styles
- Personal Leadership
- Emotional Intelligence
- Individual Behaviour
- Leading Teams
- Team Definition
- Team Dysfunction
- Team Engineering
- Team Feedback
- Plain Language
- Introduction to Change
- Leadership Obstacles
- Leading Change
- Essential Controls
- Engaging Stakeholders
- Communication
- Troubled Projects
- Successful Business Cases
- Conception of an idea to Business Case
- The role of business cases
- How to put together a compelling business case
- Defining value in business terms
- Realising benefits from the investment
- Budgeting and finance
- IT Governance in Practice
- What is Governance and IT Governance?
- IT Governance Standards and its 6 Principles
- The role of the Information Systems Strategic Plan
- Assessing IT Governance Maturity
- Roles and skills required
- The Board IT Governance Checklist
- Dealing with ethical challenges
- Security
- Understanding Cyber posture
- Practical Cybersecurity Governance, Risk, and Compliance
- Security processes with direct links to ITIL/ITSM
- Cyber Risk Mapping technique
- Visibility to Observability
- Selling security investments to key stakeholders
- Developing Critical Influencing Skills for Better Outcomes
- Influencing skills when responsible for better technology outcomes
- Understand communication styles
- Scenario-based approach to critical influence skills
- Influencing a group meeting
- Getting a team onside and focused on delivery
- Conflict management and Negotiation
- Sources of conflict
- Healthy vs unhealthy conflict
- Disagreeing without becoming disagreeable
- Generating alternatives so both parties' needs are met
- Deal making to engage others in a common way forward
- Common negotiation tactics